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The Association is leading the CX community in Saudi Arabia, working with practitioners, leaders, and experts to elevate the CX world to the next level, all in line with the goals of Vision 2030.

CXA Saudi is the first community of its kind in the Middle East, comprising Arabic-speaking experts who excel in Customer Experience. It’s also open to people who share an interest in this field, and this inclusive approach enhances the Association’s ability to create a positive impact and drive significant change in society and the CX field. It’s a promising beginning in the region, and I wish them well in their noble endeavors.

CX Association is the first community specializing in Customer Experience in Saudi Arabia. It plays a pivotal role in raising awareness in the field of CX and is an empowering hub for the public and private sectors. It helped many public and private entities elevate their Customer Experience and enhance their service quality.